Your Rights Under Australian Privacy Principles & GDPR
Data Controller: Artisan Treasures (floshstudio.com)
Address: 83 Toorak Road, Victoria 3141, Australia
Email: support@floshstudio.com
Data Protection Officer: info@floshstudio.com
Under the Australian Privacy Principles and GDPR (where applicable), you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service to cover administrative costs.
How to exercise: Submit a data access request using the form below or email us directly.
Response time: We will respond within 30 days of receiving your request.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
How to exercise: Contact us with details of the information you believe needs correction.
Response time: We will make corrections within 30 days of verification.
You have the right to request that we erase your personal data, under certain conditions such as when the data is no longer necessary for the original purpose.
Limitations: We may need to retain some information for legal compliance, warranty obligations, or legitimate business interests.
How to exercise: Submit a deletion request specifying what data you want removed.
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
Effect: We will store your data but not process it further without your consent.
How to exercise: Contact us explaining why you want processing restricted.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Format: Data will be provided in a structured, commonly used, and machine-readable format.
How to exercise: Request data portability through our contact form or email.
You have the right to object to our processing of your personal data, under certain conditions including processing for direct marketing purposes.
Marketing: You can opt-out of marketing communications at any time.
How to exercise: Use unsubscribe links in emails or contact us directly.
Where we process your data based on your consent, you have the right to withdraw that consent at any time:
In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach. The notification will include:
When we transfer your data outside Australia, we ensure appropriate safeguards are in place:
We do not use automated decision-making or profiling that would significantly affect you. Any automated processing we use (such as website analytics) is for operational purposes only and does not impact your rights or services.
We conduct Data Protection Impact Assessments (DPIAs) for any new processing activities that may pose high risks to your privacy. These assessments help us identify and mitigate potential privacy risks.
If you're not satisfied with how we handle your data rights request, you can:
Data Protection Inquiries:
Email: support@floshstudio.com
Phone: Available upon request
Post: 83 Toorak Road, Victoria 3141, Australia
Response Times:
Data rights requests: Within 30 days
General privacy inquiries: Within 5 business days
Urgent matters: Within 24 hours
Last Updated: January 1, 2025